Frequently Asked Questions
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Asia West’s location has moved to 128 Cassidy Point Drive in Portland, Maine 04102
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We are open daily from 10:00am to 6:00pm, with adjusted hours on major holidays.
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All of our pieces are hand-selected on frequent buying trips throughout Southeast Asia, where we work directly with trusted artisans, vendors and traders. By building long-term relationships and purchasing directly, we ensure authenticity, maintain ethical sourcing and eliminate middlemen so we can offer unmatched quality at fair prices.
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Merchandise may be returned within 30 days with a receipt, for an exchange or store credit.
All textiles, clearance items and special order items are non-returnable and non-refundable.
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We offer local delivery within the Portland, Maine area on a case-by-case basis, depending on the piece and our current availability. Additional delivery charges will apply.
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Yes - if you’re not able to take your piece with you at time of purchase, we’re happy to hold it for pickup. Pick-Ups should be scheduled 24-48 hours in advance.
Customer is required to bring as many people needed to load items purchased.
Asia West does not provide moving blankets, moving straps or packing materials